Guardian Glass North America
Guardian's Custom Glass Solutions Announces New Windshield Replacement Program for FMCA Members
Learn more at FMCA's 95 International Convention in Chandler, AZ, 3/7 - 3/10
WORTHINGTON, OH (March 8, 2017) - Guardian's Customer Glass Solutions (CGS), the number one provider of Original Equipment (OE) RV windshields, has reached an agreement with the Family Motor Coach Association (FMCA) to provide convenient, hassle-free RV windshield replacement services for FMCA members.
FMCA members will have access to a dedicated phone number if they break a windshield. Once a phone call is initiated, the CGS team of RV glass experts will:
- Initiate the insurance claims process on behalf of the FMCA member, as appropriate
- Find CGS-approved glass shops near the member’s desired location
- Provide replacement parts, using American-made, OE products whenever possible
- Communicate with FMCA members to coordinate scheduling and provide updates
“We are very excited to partner with Guardian’s Custom Glass Solutions to provide our members another valuable benefit,” says Charlie Adcock, FMCA national president. “The Windshield Replacement Program we have developed with Guardian is a good example of the value we strive to deliver to our members. Custom Glass Solutions is the leader in RV windshields and now our members have a direct line to them for their windshield replacement needs.”
The CGS Network offers nationwide coverage with more than 3,000 approved glass shops across the United States. CGS provides world-class customer service with a 98 percent average approval rating, and offers warranties on parts and labor. CGS’s RV glass experts work to process claims as efficiently as possible so RV owners can get back on the road. FMCA members who provide their FMCA member number and utilize CGS for their windshield replacement will receive one year of their FMCA membership for free.
“Over the years, we have developed a strong relationship with FMCA and its members,” says Matt Eder, general manager of the CGS Network. “We understand that RVing represents a way of life for FMCA members and we will do everything we can to provide a positive experience and get them back on the road as quickly as possible.”
CGS is exhibiting at FMCA’s 95th International Convention in Chandler, AZ this week and will be discussing the new Windshield Replacement Program with FMCA members in booth 234. Convention goers are encouraged to stop by the CGS booth and learn more about this new member benefit. Learn more about the convention here.
About Custom Glass Solutions by Guardian
Guardian’s Custom Glass Solutions (CGS) is North America’s leading producer of large format, laminated glass systems. In addition to laminated glass, CGS also manufactures flat, bent and tempered glass systems, offering a broad range of capabilities and the most diverse selection of products for many different transportation segments. Made in America, CGS windshields add style, safety and sophistication to a wide range of equipment. Visit www.customglasssolutions.com.
About Guardian RV Glass Network
The Guardian RV Glass Network is a premier third-party administrator of RV glass claims and is comprised of thousands of high-quality auto glass repair and replacement providers. The Network’s claims management solutions are geared to the nation’s leading insurance companies. Visit www.rvglassparts.com for more information.
About Family Motor Coach Association
The Family Motor Coach Association (FMCA) is an international organization for families who own and enjoy the RV lifestyle in motorhomes. Visit www.fmca.com for more information.