United States & Canada - EN

ShowerGuard warranty information

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ShowerGuard® warranty information

What is warranted and for how long?

When registered as required below, installed as part of an indoor shower enclosure and regularly maintained following Guardian’s recommendations according to water type, Guardian ShowerGuard glass is warranted to the Original End-user Customer to be free from visible staining, corrosion, or discoloration under normal use for as long as the Original End-user owns the shower in the original property where the shower enclosure was installed. Liability under this Limited Warranty is limited, at Guardian’s exclusive option, to Guardian furnishing replacement ShowerGuard glass or refunding the difference in the Original End-user Customer’s purchase price between ShowerGuard glass and standard glass, up to a maximum of $10.00 per square foot. If Guardian furnishes replacement ShowerGuard glass under this Limited Warranty, the warranty coverage will extend to the replacement glass. 

Who is covered?

Except where prohibited by state law, this Limited Warranty extends only to the Original End-user Customer and is nontransferable. “Original End-user Customer” means the original purchaser of ShowerGuard who installs the product in the purchaser’s residence or other property, or one who contracts through a remodeler or contractor for the original purchase and installation of ShowerGuard for his residence or other property, or the first buyer of a property that contains ShowerGuard as a new installation. This Limited Warranty applies to ShowerGuard purchases after June 1, 2010. For warranty coverage for purchases before that date, please contact Guardian ShowerGuard Customer Service.

How to register your ShowerGuard purchase to obtain warranty coverage.

To obtain coverage under this Limited Warranty, Original End-user Customers must register their purchases online at www.showerguardglass.com within 90 days of purchase, except where state law prohibits requiring registration. Customers should retain a copy of the online purchase registration page along with their invoice. Although registration is recommended for all purchases to ensure best customer service, purchasers in California and elsewhere where requiring registration is prohibited by law are not required to register to obtain warranty coverage and failure to do so will not diminish their warranty rights. Register here.

How to make a claim:

To make a claim under this Limited Warranty, complete the ShowerGuard Warranty Claim form  or call 1-855-58-GLASS (45277). Proof of purchase will be required to verify warranty coverage. Guardian Industries, LLC must authorize any product returns.

Limitations

This Limited Warranty is only provided for ShowerGuard products installed in North America. This Limited Warranty does not cover scratches, chips, breakage, or claims for glass that has been discarded or destroyed before an authorized Guardian representative has inspected it. This Limited Warranty is void if the ShowerGuard glass is damaged by accident, improper use, failure to follow Guardian recommended cleaning, installation, or handling procedures, or other causes outside Guardian’s control, or if the product is altered in any way. This Limited Warranty does not cover labor charges or other costs relating to removal or reinstallation of either the original ShowerGuard glass or replacement glass. Any warranties implied by law are limited to the duration of the Limited Warranty. Except for the Limited Warranty stated here, there are no express or implied warranties of any kind and no warranties of merchantability or fitness for a particular purpose, and no warranty shall be implied by operation of law or otherwise. In no event shall Guardian be liable for in direct, special, incidental, or consequential damages of any kind, even if such damages are foreseeable and even if Guardian has been advised of the possibility of such damages.

Your rights under state law

Some states do not allow limitations on implied warranties, limitations on how long an implied warranty lasts, limitations on transferability, and/or the limitation or exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.